23min chapter

ReThinking cover image

How to build a great culture with restaurateur Danny Meyer

ReThinking

CHAPTER

Cultivating Restaurant Culture

This chapter explores the speaker's journey in establishing a unique restaurant culture at Union Square Cafe, emphasizing servant leadership and the importance of clear communication. It discusses the evolution of workplace values from 'family' to 'expected behaviors,' highlighting the significance of hiring individuals who enhance team dynamics. Through personal anecdotes and insights on empathy, the chapter underscores the need for trust and open communication to foster a thriving organizational culture.

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