Intercom on Product: Building Software in an AI-first World cover image

The principles behind how we build

Intercom on Product: Building Software in an AI-first World

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What's the Difference Between Values and Product Principles?

I suspect a lot of the folks listening will have already a set of company values. How do you think about sort of values a company might hold versus the product principles? What's the difference? Where's the trading line? Yeah. So the kind of distinction that I make and there's definitely a little bit of overlap between, you know, what's the value and what's the principle to kind of like start with the problem.

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