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Building a Culture of Thanking People
I was an inexperienced CEO, I didn't know what we should do. So I said to people, thank you for all the things you've done that I never asked you to do. A lot of wonderful things happened. The Lego movie, the introduction of Lego Ninjago. These were things that fitted into, I would say, I provide a frame or a box within we exist and operate. But I'm not clear on what you should be doing. You should surprise me. If you only do what I told you to do, that's going to be pretty boring. And you only have my thoughts on that.