‘Are you ready for the rise of the machine customers?’, with Sirte Pihlaja
Inspiring Women In CX
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Navigating the World of CX and Community Building
This chapter delves into a conversation between self-employed CX consultants reflecting on the challenges of starting their work during the pandemic. They emphasize the importance of community building in the CX field and discuss the impact of international networks and the role of women in CX.
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Transcript
