How Do You Get Your Employees to Follow the Processes?

Airlines want their employees to follow a system. So how do you get your employees to follow the processes, the instructions? You hire a strong quality manager. Your quality manager looks at all the standards issued by authorities. We got all the external training done for ample. Our company shipped a very large amount of hazardous material per day. One error in shipping hazardous material was a 25 thousand dollar fine with the d o t and f a, a,. No questions asked, even if you admit to the mistake. As an owner, you can see that when you hire some one, you have to get em trained.