2min chapter

HBR On Leadership cover image

Succeeding as a First-Time Manager

HBR On Leadership

CHAPTER

The Unexpected Part of the Job: Negative Feedback

Greta Van Susteren: "I remember just thinking, I just don't want to mess it up" She says she was surprised that none of the women mentioned conflict or negotiation as an unexpected part of their job. But they all took management so seriously and were thoughtful about being a manager, she said.

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