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427 Myths of Branding by Andy Millgan

The Marketing Book Podcast

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How to Sharpen Your Instinct for What a Customer Wants

"I would ask everybody to think about their customers and walk in the shoes of their customer just for one day," he says. "Sharpening your instinct for what a customer wants is something anybody can do in any organization" 'It's not about a can of paint that's going to fix your problems here,' CEO adds.

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