Matt Young shares the importance of aligning engineering, product, & design, the roles of creativity and logic in decision making, and using customer feedback wisely.
Highlights include:
ā How do you know when itās time to kill a feature?
ā Why and when do you speak directly with people?
ā How have you integrated your engineering and product orgs?
ā When should you deploy emotion and when should you temper it with logic?
ā How should customer feedback be used to influence executive leadership?
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Who is Matt Young?
Matt is the CEO of UserVoice, a software company that helps growing B2B SaaS companies to collect and make sense of customer feedback.
Before joining UserVoice in 2015, Matt was the Vice President and CTO of Vodori, a digital marketing consulting and product company. There, he spent seven years focused on achieving excellence in enterprise software development.
After earning a Bachelor of Science in Computer Science, as well as a Masterās of Science in Computer Science, Matt invested 22 years in engineering before becoming a product leader ā a journey that gives him a unique and valuable perspective.
Matt has recently been generously sharing that perspective with product people at Product School and Product Camp, as well appearing as a guest on podcasts such as the Scale Up Show, Lessons On Product and Tied Together, amongst others.
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Find Matt here:
LinkedIn: https://www.linkedin.com/in/mattcyoung/
Twitter: https://twitter.com/UserVoice
Website: https://uservoice.com/
Blog: https://uservoice.com/blog
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Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
