Fraudology Podcast with Karisse Hendrick cover image

Impersonation Scams: How Retailers Fight Back

Fraudology Podcast with Karisse Hendrick

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Combatting Impersonation Scams: Strategies for Retailers

This chapter delves into the rise of impersonation scams where fraudsters pose as reputable retailers and financial institutions. It emphasizes the tactics used by scammers, the protective measures taken by companies, and the critical need for crisis training for staff assisting scam victims.

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