Capturing Agreements and Adapting to Team Changes in User Research

This chapter emphasizes the significance of documenting agreements in user research, particularly for inclusion in product roadmaps and strategic planning documents. It discusses the challenges that arise when key stakeholders change within a team and highlights the importance of recalibration and potentially pausing research to reassess priorities. The chapter also focuses on tailoring research insights to align with organizational culture, business goals, and effectively communicating with stakeholders to increase the impact of user experience maturity.