The paper makes a recommendation on how to collect this workflow and perceptive data. We do make a specific recommendation, and that is to start with surveys,. Historically things like Dora are more often measured through system data. And the recommendation is if you need more real time data or if you need higher precision data then invest in the often very expensive and challenging work of instrumenting systems.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode