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Getting SaaS pricing right (2/2) - Varun Shoor, Kayako | BTS E15 | SaaSBoomi Podcast

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What Makes You Click on a Contact Us?

In those cases, the prospective customer does not have a choice. Most of my folks who I sell to are tech people. They don't like being called. So that's what do it yourself. It should be community-based selling. Even if you use your sales, get reference customers. Do you want to talk to them? I can connect. You're rather talk to one more MSP or a developer talking to another developer. And they will trust that more than your sales person.

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