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16min chapter
Turning Feedback into Your Superpower with Therese Huston
Negotiate Anything
Leading with Listening: The Key to Effective Feedback
This chapter delves into the importance of leading feedback conversations with listening rather than talking, highlighting how the SBI model can inadvertently hinder effective feedback communication. It emphasizes the power of asking questions and listening first to create a more constructive feedback dynamic. The chapter also provides insights on mindset, the significance of continuous feedback, and strategies for employees to solicit better feedback from their managers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode