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Turning Feedback into Your Superpower with Therese Huston

Negotiate Anything

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Leading with Listening: The Key to Effective Feedback

This chapter delves into the importance of leading feedback conversations with listening rather than talking, highlighting how the SBI model can inadvertently hinder effective feedback communication. It emphasizes the power of asking questions and listening first to create a more constructive feedback dynamic. The chapter also provides insights on mindset, the significance of continuous feedback, and strategies for employees to solicit better feedback from their managers.

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