How to Bridge a Knowledge Gap

Camilla: I think this would be a good time to go back to my client that we discussed last week, the one who had a problem with knowledge gaps. When there was a knowledge gap, when there was something he didn't know, which comes up pretty often in software development, that would freeze his progress. This client also happened to have a habit of sketching out other problems. He's a very visual person. And it turned out that was the solution here too,. It allowed him to then begin to sequence and see where the starting point was. Where do I enter here? We're brilliant. Do you know why? Why? Because there's our understand own translate process right