Orthopedic surgeon Kevin J. Campbell discusses his article "Health care is having its Yahoo moment." Kevin explains how the current medical system is stuck in an obsolete pipeline model similar to early internet directories where human gatekeepers create dangerous delays in communication. He introduces the concept of delayed relevance where patient questions about fever or swelling lose value if answered days later and advocates for an AI-driven platform approach to provide immediate physician-vetted responses. The conversation explores how shifting to automated systems can relieve staff burnout while increasing patient trust through consistent and timely guidance. We must embrace this technological evolution to deliver the responsive and effective care that modern medicine demands.
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