It's much easier to get somebody to adopt into new behavior if they don't have to admit that they were wrong. We talk about the difference between above the line below the line, as a simple example. And so if you were to say you heveror met somebody who usually lives her life in fear, anger, guilt, apathy, all o those things do they give you energy, or they take it away. So l when that person calls how you feel in immediately great. You can be having a horrible day, that person calls in o puts a smile in your face. I think applies in relationships. I think it applies inmn e leadership. My first tad talk was

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