Becoming an Advocate: Mastering Negotiation on Behalf of Others featuring Derek Burtch and Amelia Gordon
Negotiate Anything
00:00
The Importance of Listening Effectively
Derek: I love this case study because it validates my experience as somebody who's trying to get better at listening. He says he has an ego that puts him in a difficult situation sometimes in these conversations. Derek: But when I'm listening effectively. It hurts. Like it's something that I can feel. And the conflict provided you with an opportunity, an opportunity to learn and an opportunity to see things from different perspective. You absorb that learning and then you use that to make the situation better.
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Transcript
