
222: The Associate Retention Playbook Every Owner Needs
DEO's Growth Secrets Podcast for Dental Organizations
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Enhancing Dental Case Acceptance
This chapter focuses on improving case acceptance strategies in dental practices through effective communication between providers and patients. It introduces the PCS-B method, emphasizing the importance of discussing treatment consequences and engaging patients in their decision-making. The chapter advocates for a clear, empathetic approach in presenting treatment options, fostering a personal connection, and minimizing patient hesitation.
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