4min chapter

The Modern Customer Podcast cover image

Inside Choice Hotel’s Customer-Focused Data Strategy

The Modern Customer Podcast

CHAPTER

Marketing Strategy and Customer Experience at Choice Hotels

The CMO of Choice Hotels shares their career journey and experiences at companies like Hilton Hotels and Capital One, highlighting Capital One's customer-centric approach. They also discuss the various brands under Choice Hotels, including their experiences at Cambria hotels in Calabasas and LAX airport.

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