AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
From Crisis to Cloud: Fred's Journey
This chapter explores Fred's tumultuous career during the early 2000s, emphasizing his experiences as CTO at Peregrine Systems and the fallout from accounting fraud. It details the inception of ServiceNow, highlighting its vision to develop a user-friendly platform amidst industry changes towards cloud computing and ITIL. Fred's path reflects resilience and innovation, showcasing the foundations of a pioneering help desk solution that transformed IT service management.