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15min chapter
The Five Whys: Asking the Right Questions
Sequence Over Strategy
The Five Whys Framework for Sustainable Solutions
This chapter delves into the importance of using the 'five whys' technique to identify the root cause of problems and make informed decisions. Through the analogy of an assembly line worker named Bob, the significance of digging deeper into issues, rather than superficially addressing them, is illustrated. The chapter emphasizes the value of asking 'why' multiple times to get to the core of an issue for lasting solutions.
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Discover
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