Lessons in Leading Through Crisis From Jacinda Ardern
HBR IdeaCast
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Leadership through Crisis
This chapter explores how past crises, particularly a biosecurity incursion, influenced leadership strategies during the global pandemic. It emphasizes the importance of transparency, expert inclusion, and empathetic decision-making in uncertain environments, while also addressing the psychological challenges leaders face, like imposter syndrome. The discussion culminates in the need for resilience and ongoing policy initiatives, even amidst urgent crises, highlighting the complexities of international diplomacy in relation to climate change and public health.
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