16min chapter

Service Design Show cover image

Key Lessons from a Service Design Community / #Circle Special

Service Design Show

CHAPTER

AI-Enhanced Service Design Community

This chapter explores innovative advances in service design, particularly through the integration of an AI chatbot named 'the loop'. It facilitates access to a wealth of knowledge while enhancing collaboration among community members. The chapter also outlines the structure and themes for future discussions, emphasizing the importance of fostering a supportive environment and sharing insights for successful community building.

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