4min chapter

The Gartner Sales Podcast cover image

The Sales Innovation Paradox With Howard Dover

The Gartner Sales Podcast

CHAPTER

Introduction

Doug Boucher, VP and analyst for Gardener Sales Practice. Betsy Gregory-Hosler, Senior Director Research in Gardener sales practice. Howard Dover, author of the recently published book The Sales Innovation Paradox. Doug: Why are these powerful technology tools so frequently failing to reach its potential impact in a sales work?Howard: I was seeing us deploy this a lot in sales and yet instead of seeing the efficiency gains I noticed that we were hiring more people somehow.

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