
201: When consultants overbill a client (Strategy Skills classics)
The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
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How Do I Get a Copy of My Work?
For any work that any consulting firm does for a government entity, you can get a copy of all the work they did. If i don't know what the problem is, i can legitimately tell the client: We are investigating, but we fix the problem. 80 % of the time, the client doesn't care what the problem has been as long as you fixed it.
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