46. Getting Strategic About Research (feat. Kate Towsey, author of Research that Scales)
NN/g UX Podcast
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Navigating Research Operations Strategically
This chapter emphasizes the transformative nature of research operations and highlights the crucial role of strategic thinking in crafting user-centric environments. It encourages professionals to begin with small, manageable initiatives while gradually expanding their research practices to meet diverse stakeholder needs. Additionally, the chapter addresses the importance of integrating AI thoughtfully and maintaining core human skills amid evolving methodologies.
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