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The Key to Listening Well
The key to listening well is creating space to do exactly that, to listen. Be less interested in the words, but more interested in why they chose those words and even more interested in the emotion that they're conveying through the words. I actually think listening is your superpower. And I've seen you really kind of capture somebody's experience and feed it back to them in a way where they feel completely seen and heard. And it in a way that moves them.