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13min chapter
E084: BFCM Pulse Check
OPERATORS
Navigating Business Challenges and Relationships
This chapter explores the critical significance of nurturing relationships with fulfillment partners, especially in a 3PL context, through small gestures that foster loyalty. It also discusses the logistical and financial hurdles businesses face during peak periods like Black Friday and Cyber Monday, emphasizing the need for strategic adaptations amid disruptions such as postal strikes and economic uncertainties. Additionally, the speakers highlight the importance of effective cash flow management and risk mitigation strategies in maintaining business stability.
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