When facilitation isn't enough, when should you assert direction?

It’s tough to keep a team motivated when the strategy from the top keeps shifting. That’s the challenge facing a leader in a large global organization. He’s been geting positive feedback on his work, but he’s having trouble leading his team amid conflicting priorities and without direction from his senior leaders. Host Muriel Wilkins coaches him through how he can help his team have organizational impact, with or without more clarity from above.

• Listen to the original HBR IdeaCast episode: How Do I Lead My Team without Strategic Direction from the Top?
• Find more episodes of HBR IdeaCast
• Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at hbr.org
• Read Muriel Wilkin’s new book, Leadership Unblocked, out October 28th: leadershipunblocked.com