14min chapter

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Cost of Delay Curves and Classes of Service

Developer Tea

CHAPTER

Balancing Cost of Delay Curves for Decision Making

The chapter explores how to navigate between different cost of delay curves when making decisions on prioritizing work with varying values and deadlines. It highlights the importance of prioritizing relationships over feature delivery, especially when evaluating the impact of missed deadlines on client trust and future opportunities. Additionally, it offers strategies on managing intangibles by focusing on items with high variance in potential cost of delays and investing in risk management exercises.

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