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Jeremy Crane on Navigating Product Leadership in an AI Era

Puck Academy

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Cultivating Customer Intuition in Tech

This chapter examines effective methodologies for developing customer intuition, emphasizing direct engagement through sales and support interactions. It highlights the transformative role of AI tools in simulating customer experiences and gathering insights while addressing the challenges of rapid technological advancements. The discussion encourages a mindset shift towards a goal-oriented approach in product development, fostering innovation and adaptability within companies.

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