Cultivating Customer Intuition in Tech

The Future of Product Management in the AI Era with Jeremy Crane 

In this episode of The Next Next, host Jason Jacobs welcomes Jeremy Crane, Head of Product at Ankored, who shares his extensive experience as a product leader at various companies including Jasper, the Wanderlust Group, and HubSpot. They delve into topics such as the evolving role of product management in the era of AI, how AI tools are transforming team dynamics, and the balance between traditional processes and emerging technologies. Jeremy also discusses how product leaders can navigate the accelerating pace of technological advancement and leverage AI to stay competitive. This episode is a deep dive into the future of product development and the essential skills needed to thrive in an AI-first world. 

00:00 Introduction to Jeremy Crane 

00:40 Why Jeremy Crane? 

01:18 Welcome to The Next Next 

02:07 Catching Up with Jeremy 

02:51 Jeremy's AI Journey 

04:35 The Changing Role of Product Management 

09:56 Product Development Processes 

14:58 Balancing Process and Flexibility 

18:19 Customer Feedback and Innovation 

21:01 Future of Product Leadership 

24:32 Unlocking the Value of Secure Data 

26:53 Building Customer Intuition 

29:37 Navigating Rapid Technological Change 

33:38 AI-First Companies: Buzzword or Reality? 

39:49 The Future of Software Engineering 

42:38 Implications of Easier Software Development 

45:17 Advice for Product Leaders Embracing AI 

47:10 Conclusion and Final Thoughts