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Irritation vs Agitation in Sales
Jordan Harbinger: What I really liked about this book was not just that it changes the way that we look at selling, but you have some interesting social dynamics concepts in here. Can you speak to that? Because I like this. This seems to be very original, or at least something I haven't seen before. Dan Pink: It actually underscores one of your, the other things that you would say, which is that irritation, agitation in sales. That's a concept that doesn't come from a salesperson. It comes from a teacher who's talking about that.