Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten cover image

Episode 41: Bank of New Zealand on Applying the Flow Metrics at Scale

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

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Navigating Change and Cultivating Learning

This chapter explores the challenges organizations face when implementing change, particularly the tendency to revert to old habits when new initiatives struggle. It emphasizes the necessity of fostering a culture of continuous learning and adaptability, urging organizations to measure performance early and encourage employee engagement in the transformation journey. By leveraging flow metrics and value streams, leaders can promote data-driven improvement and enhance overall team effectiveness.

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