5min chapter

Healthy Competition: Product Marketing | Competitive Intelligence | Strategy cover image

The Win-Loss Episode with Ryan Sorley

Healthy Competition: Product Marketing | Competitive Intelligence | Strategy

CHAPTER

How Double Check Approaches When Lost

Double check was recently acquired by clue, a data analytics company. When asked about how the acquisition has changed their approach to dealing with wind loss and other types of customer service issues, Michael said it's been "pretty cool" How do you balance giving everyone an opinion while also gracefully declining them? That can be tricky for sure," he says.

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