The Evolution of M&Ms

The goal of m&ms is to reduce the sense of blame that people feel when they're disclosing a difficult case. I wish we could also talk about what the personal impact was for the people involved in the case and how they worked through their recovery, Sarah says. In fact there's been some headway in this direction because there's something called the Schwartz Rounds which has been adapted for different contexts where people focus on emotional and psychological aspects of their experience around a medical error or an adverse outcome.