AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
6min chapter
Multichannel Customer Journeys in Financial Services - with Anuj Maniar of Deloitte
The AI in Business Podcast
Adapting to Changing Customer Expectations in Financial Services
This chapter explores the challenges faced by financial services companies in meeting evolving customer demands, emphasizing the need for integrated channels and seamless multichannel strategies. It discusses the impact of technology giants and various industry dynamics on customer service costs within the FinServe sector.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode