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Strategies for Turning Difficult Clients Into Favorites

Barron's Advisor

00:00

Do I Have a Low ECU?

If if they have low ecu, they're not behaving in ways that they people ordinarily would. And so this is why i think it's important to almost assess what sort of client is this. Where are they, you know, potentially on the e c scale? Because i, as adviser, could get drawn in, and my own e c suffers if i'm not paying attention to this.

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