118: Nick Mehta, CEO of Gainsight
Square One: Conversations with the Best in Business
Introduction
Soi nick wirget e're going to talk about a bunch of different topics to day, you know, wherer customers success goes in the future. And then we'll round out with how to think about fund raising in this market. I want to start, though, with the concept of what you guys do at gamesit right, which is solving for custom or success. It's almost biblical now for sass companies; it certainly was n't osible ten years ago. Nick: We havent done the ten laws of customers success, as maybe should be called the ten commandments of customers success.
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