Why You Must Become Unreasonable To Be Excellent | With Will Guidara
Front Row Seat with Ken Coleman
00:00
Empowering Decisions in Hospitality Leadership
This chapter explores effective decision-making processes within the hospitality sector, emphasizing the importance of a clear value system and mission statement. It discusses how gathering diverse perspectives and embracing vulnerability can enhance operational success while fostering a strong service culture. The conversation also highlights the necessity of creativity and empowerment in team dynamics, illustrating practical strategies for memorable customer experiences.
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