4min chapter

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E273 | Redefining Customer Success in the Age of AI with Agency's CEO Elias Torres

CHURN FM

CHAPTER

Revolutionizing Customer Success in the AI Era

This chapter explores the changing dynamics of customer success teams influenced by AI advancements, advocating for a consolidation of roles to enhance efficiency. The speaker shares personal insights on prioritizing customer relationships, shifting focus from just closing sales to fostering ongoing connections.

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