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14min chapter
#84 Jennifer Garvey Berger: Creating Routine in Chaos
The Knowledge Project with Shane Parrish
The Art of Listening to Learn
In this chapter, the speakers explore the various modes of listening, particularly focusing on 'listening to learn,' which emphasizes empathy and understanding over problem-solving. They highlight the challenges of deep listening, especially in times of crisis, and advocate for creating a supportive environment where emotions can be expressed authentically. Through the power of curiosity and meaningful questioning, they illustrate how genuine listening can transform conversations and strengthen relationships.
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