Kim Scott (Author of Radical Candor) on How to Get Sh*t Done Fast and Fair in the Workplace
This New Way
00:00
Is Your Intention Coming Out of Your Mouth?
Communication is more about how it lands at the listener's ear than what you intended to say. Don't insist that people look at your intentions if you're the person who has caused harm, she says. But i think too often, when people cause harm, they demand that the other person focus on good intentions and that is not a useful demand.
Transcript
Play full episode
