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19min chapter
7- Steve Vassallo @Foundation Capital: Empathy is killing your product
d.MBA
The Importance of Empathy in Product Design
This chapter discusses the concept of empathy in product design and emphasizes its fundamental role. It explores the need for evidence-based compassion and encourages designers to understand user needs and wants. The chapter also highlights the limitations of relying solely on user feedback and discusses the importance of intuition and observation in building better products.
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