"I went from being a harcorp pc guy to a advocate for mac, not only on social media, but in life. Any time i saw somebody using the pic, im like, have you ever looked at a mac? Do yo?" "That one interaction, handling it properly helped versus sell long term versus short term, made apple millions of fucking dollars off of me," he says. 'If you don't look it that way, you will not be in business very long'