Navigating AI Challenges

In this episode CMMSradio talks with Roshan Satish, AI Lead at MaintainX, about how artificial intelligence is being thoughtfully integrated into maintenance workflows. They focus on empowering frontline workers, simplifying data tasks, preserving institutional knowledge, and enhancing CMMS usability—without replacing technicians. Roshan explains how their AI assistant uses real-world interactions, customer habits, and reliable sources to deliver helpful, validated support while avoiding common pitfalls like hallucinations or irrelevant answers.Key Topics:Embedding AI in technician workflowsSimplifying data entry and troubleshootingCapturing knowledge from experienced staffEnsuring AI answers are accurate and sourcedChime in with your comments and re-share this with your network!