The Full Ratchet (TFR): Venture Capital and Startup Investing Demystified cover image

342. Investing in $B+ Marketplaces, Beating the Cold Start Problem, Warby Parker's Key to Scaling, and the Backstory Behind Redpoint's Social Media Surge (Annie Kadavy)

The Full Ratchet (TFR): Venture Capital and Startup Investing Demystified

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The Advantages of Customer Discovery

I remember, you know, building product myself. But one of the biggest challenges was translating customer feedback to engineers in the chemists I worked with. Like they always wanted to know what the customers were thinking. And there's an advantage to that. You can be the filter and communicate on the things that you think are most relevant. The disadvantage is like you're this communication conduit.

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