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Strategies for getting executive buy-in to adopt AI-first CS
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Gaining Executive Buy-In for AI in Customer Support
This chapter discusses the challenges and strategies for securing executive support for AI integration in customer support. It highlights the cost benefits, operational efficiencies, and positive cultural impact of AI, showcasing how existing data has alleviated security concerns and improved job satisfaction.
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AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode