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2min chapter
The New GTM Playbook (With Sid Kumar)
The Revenue Formula
Intro
This chapter explores the profound effect of customer retention on revenue growth, showcasing how a mere 5% increase can lead to a 90% boost in income. It emphasizes the need for a cohesive, customer-centric approach and collaboration across teams to overcome common challenges in understanding the customer journey.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode