Are You a Single Decision Maker or a Team Leader?

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In a meeting, somebody surfaces with a problem is it sort of clicks the minimal standard in everybody's mind. And then being all type A individuals, we jump on solving the problem. We forget to sort of go back and say, like, do we have the right insight into the problem? Have we defined the problem? If you have a sole decision maker instead of a group, you can acknowledge that the response is not a problem.

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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