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VC Fundamentals: Consumer Investing Master Class with Sarah Tavel, General Partner at Benchmark

ACQ2 by Acquired

CHAPTER

Marketplace Hierarchies and User Experience

This chapter focuses on the significance of prioritizing user happiness over traditional metrics like GMV in marketplace success. By comparing the brand strategies of companies like Etsy and Uber, it explores how maintaining brand integrity and enhancing user experiences can drive growth and market disruption.

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